Privacy Policy
Welcome to Diagnex.
By using our website, you agree to comply with our Terms & Conditions and this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.
About Us
Diagnex Healthcare (“we,” “us,” or “our”) provides trusted home healthcare services, including home dialysis, home vaccination, and other medical support.
Registered Address: Diagnex
3/2/C, Liluah, Howrah, West Bengal – Pin Code: 711204
Email: care@diagnexhealth.com
Phone: +91 9115719170
Website: www.diagnexhealth.com
We are committed to providing safe, secure, and confidential healthcare services right at your doorstep.
Emergency and Treatment Authorization
By availing our services, you authorize Diagnex professionals to administer prescribed medical treatments as directed by your primary physician. Our medical staff may perform additional necessary procedures during ongoing care or in case of emergencies.
In the event of a medical emergency, Diagnex may arrange or recommend hospital transfer, and the client agrees to bear the related costs. Diagnex Healthcare will not be held liable for any complications arising from treatment procedures recommended or administered under proper medical supervision.
1. General Information
All content and information available on this website are for informational purposes only. Diagnex Healthcare reserves the right to modify or update content at any time without prior notice.
2. Data Collection & Storage
Our website is designed to collect and store essential information such as personal details and medical preferences. This helps us provide personalized and effective healthcare services.
3. Accuracy Disclaimer
While we make every effort to ensure that all information on this site is accurate and current, we do not guarantee its completeness or suitability for all purposes. We disclaim all liability for any errors or omissions to the fullest extent permitted by law.
4. User Responsibility
Any action taken based on the information provided on this website is entirely at your own risk. It is your responsibility to ensure that the services meet your personal requirements.
5. Intellectual Property
All content on this website, including text, images, design, and layout, is the property of Diagnex Healthcare or licensed for use. Unauthorized use or duplication is strictly prohibited.
6. Trademarks
All trademarks displayed on this website that do not belong to Diagnex Healthcare are duly acknowledged.
7. Unauthorized Use
Any misuse or unauthorized use of this website may result in legal action.
8. External Links
Our website may include links to other sites for your convenience. Diagnex Healthcare is not responsible for the content or privacy practices of those external websites.
9. Legal Jurisdiction
All disputes or claims related to the use of this website are subject to the laws of the Republic of India.
10. Commitment to Privacy
We value your trust and are committed to protecting your personal and medical information. Diagnex Healthcare ensures complete confidentiality and follows strict data protection protocols to safeguard all personal records.
11. Changes to Policy
Our Privacy Policy may be updated periodically. Continued use of our website implies acceptance of any revised terms.
12. Collection of Personal Information
When you fill out our contact or service forms, we collect basic details such as your name, phone number, email address, and service preferences. This information helps us respond to your inquiries and deliver personalized care. Diagnex does not sell, rent, or share your data with third parties. Your information is used strictly for service improvement, communication, and internal analytics.
13. Use of Demographic & Profile Data
We may use your data to understand customer needs, improve services, measure engagement, and provide relevant updates or offers. IP addresses may be used to diagnose server issues and optimize site performance.
14. Aggregate Data Sharing
We may share anonymous demographic insights (not individual data) with partners or analytics providers to improve our services.
15. Use of Cookies
Cookies help us improve user experience by remembering preferences and tracking usage patterns. You can manage cookie permissions through your browser settings. Our cookies do not store personally identifiable information.
16. Communication
By submitting your contact details, you consent to receive updates, service reminders, and promotional information from Diagnex Healthcare via email, SMS, or phone. You may opt out of these communications anytime by contacting us directly.
17. Feedback & Contact
We take your privacy seriously and are committed to addressing any concerns promptly.
If you have questions, feedback, or privacy-related issues, please reach out to us at:
📞 +91 9115719170
📧 care@diagnexhealth.com
🌐 www.diagnexhealth.com
By sharing your contact details, you consent to be contacted by Diagnex Healthcare via call, message, or email. This consent overrides any DND or NCPR preferences.