The operating model is designed around continuity between healthcare steps, rather than expecting the family to manually connect every provider and follow-up.
Diagnex
Healthcare, held together.
Diagnex coordinates care around the patient so families do not have to become a healthcare operations team. Start with one of our priority care pathways — Elder Care, Home Hemodialysis or Home ICU Setup — or simply tell us what is happening.
One qualified Care Manager. Every next step coordinated.
Care built around the patient journeyQualified coordination, clear boundaries and the right next step.
Since 1995Healthcare legacy
ANM / GNMQualified nursing Care Managers
250+Home Hemodialysis sessions delivered
4 citiesMumbai · Navi Mumbai · Kolkata · Howrah
Priority care pathways
Three major care journeys. One simpler way to start.
The website is now organised around the care situations families most need to understand. Exact service availability is confirmed for the relevant locality and requirement before care is arranged.
Elder Care
Support ageing parents without turning the family into the care coordinator.
Explore the Diagnex Care Manager model for older adults, the boundaries of the role, how coordinated care can reduce fragmentation, and how families can begin.
Explore Elder Care→
Kidney Care
Home Hemodialysis as part of a wider kidney-care journey.
Understand the clinical decision, home-readiness questions, people involved, practical responsibilities and the role Diagnex can play around a Home Hemodialysis pathway.
Explore Home Hemodialysis→
Home ICU Setup
Advanced care at home begins with clinical suitability, not a standard package.
Learn how Diagnex approaches Home ICU Setup and Advanced Care at Home with treating-professional authority, defined scope, careful coordination and individual confirmation before any commitment.
Explore Home ICU Setup→
The Care Manager model
One qualified point of coordination.
Diagnex Care Managers are qualified ANM/GNM nursing professionals. Their role is to help keep the patient journey organised across people, services and follow-up while respecting professional scope and treating-doctor authority.
Observe within competenceNotice and document relevant changes within the Care Manager's professional scope.
Coordinate next stepsHelp connect the relevant care pathway, service or treating relationship.
Document continuityKeep important care information and follow-up from becoming fragmented.
Communicate appropriatelySupport authorised family communication without creating a parallel clinical channel.
Care Managers do not diagnose, prescribe, alter medication or replace the treating doctor.
How to begin
You do not need to know the service name before you contact us.
Start with the patient situation. Diagnex can route the enquiry toward the appropriate care pathway and confirm what is actually available for the relevant locality.
Tell us what is happening
Share the broad care need and contact details. The website enquiry is intentionally designed not to collect medical reports or detailed clinical histories.
Identify the care pathway
We distinguish Elder Care, Home Hemodialysis, Home ICU Setup and other relevant operational routes rather than making families navigate a large service catalogue.
Confirm scope and locality
Diagnex-wide presence is Mumbai, Navi Mumbai, Kolkata and Howrah. A specific service is confirmed for the relevant locality and requirement before care is arranged.
Coordinate the next step
Where appropriate, the journey can involve a qualified Care Manager, treating professionals and relevant services with clear clinical boundaries.
Why Diagnex
Healthcare infrastructure around the patient, not another isolated service.
Diagnex is building a distributed healthcare ecosystem that connects advanced care at home, qualified care management, doctors, hospitals, pharmacy, diagnostics and healthcare technology into one coordinated patient journey.
Care coordination never transfers diagnosis, prescribing or treatment decisions away from appropriately qualified treating professionals.
Company-wide city presence is not treated as proof that every service is live in every locality. Availability is confirmed for the actual requirement.
Elder Care, Home Hemodialysis and Home ICU Setup are treated as major patient journeys, not three tiles in an oversized service directory.
Questions
Common questions before you begin.
Clear answers about what Diagnex is, what the Care Manager role means and how service availability is handled.
What is Diagnex?
Diagnex is an integrated healthcare infrastructure and care-delivery company building a distributed healthcare ecosystem around the patient journey. The strategic idea is simple: the infrastructure should increasingly follow the patient, instead of forcing the patient to navigate the infrastructure alone.
What does a Diagnex Care Manager do?
A Diagnex Care Manager is a qualified ANM or GNM nursing professional who observes within competence, coordinates care, documents continuity and communicates appropriately with authorised family. Care Managers do not diagnose, prescribe, alter medication or replace the treating doctor.
What are the main care pathways on this website?
The simplified website now focuses on Elder Care, Home Hemodialysis and Home ICU Setup / Advanced Care at Home. Diagnex also has wider healthcare capabilities and ecosystem websites, but the main navigation is intentionally centred on these priority care journeys.
Which cities does Diagnex operate in?
Diagnex has company-wide presence across Mumbai, Navi Mumbai, Kolkata and Howrah. Availability of any specific service still varies by locality and care requirement, so it is confirmed before care is arranged.
Is this website an emergency medical service?
No. The website is for care navigation and enquiries. For urgent or emergency medical attention, use the appropriate local emergency service or contact the relevant treating team.
Start here
Tell us the care situation. We will help identify the next step.
Use the short enquiry form for contact and routing information only. Please do not include medical reports or detailed clinical histories.
Diagnex-wide presence: Mumbai · Navi Mumbai · Kolkata · Howrah. Exact service availability is confirmed by locality and requirement.