About DiagnexBuilding the future of Healthcare, today!
As India’s premier integrated healthcare ecosystem, Diagnex brings together Doctor Consultations, Advanced Diagnostics, Home Blood Collection, Pharmacy Services, Dialysis Care, Home Healthcare, Vaccinations, and Preventive Healthcare into one medically reliable platform, eliminating the need for patients to coordinate multiple healthcare providers on their own.
Healthcare is one of the most important aspects of life, yet for millions of families across India, accessing quality medical care remains unnecessarily complicated. A single health concern often requires patients to visit different facilities, coordinate appointments with multiple specialists, manage prescriptions, arrange diagnostic investigations, organize home healthcare, and continuously follow up on treatment plans. What should be a structured and reassuring experience often becomes fragmented, time-consuming, and stressful.
Diagnex was built to solve this challenge. Backed by the trusted healthcare legacy of Lakhotia Diagnostics, established in 1995, and operated by Carehorizon Health Private Limited, we combine more than 30 years of medical excellence with technology-driven healthcare coordination to create a seamless patient experience. Our mission is to ensure that every stage of healthcare, from prevention and diagnosis to treatment, recovery, and long-term wellness is delivered through one trusted ecosystem designed around clinical excellence, convenience, and compassionate patient care.
From Our Founder
“For decades, I witnessed healthcare from the inside. I saw the challenges patients face while navigating multiple providers, and the burden carried by caregivers trying to coordinate care. These experiences shaped my belief that healthcare should be more than a collection of individual services. It should be a connected ecosystem that guides patients through every stage of their healthcare journey.”
Kush Lakhotia
Founder & CEO
Diagnex was founded by Mr. Kush Lakhotia, who serves as the Chief Executive Officer and Founder of the organization. A graduate of Carnegie Mellon University’s Tepper School of Business, Mr. Kush combines international business education with a deep-rooted connection to the healthcare industry through a family legacy spanning more than three decades.
Growing up around healthcare operations provided firsthand insight into the challenges patients face and the opportunities that exist to improve healthcare delivery. These experiences highlighted an important reality: despite significant advancements in medicine, patients often continue to struggle with fragmented systems, inconsistent coordination, and accessibility barriers.
Diagnex was created to address these challenges at scale.
Under Mr. Kush’s leadership, the organization is focused on building more than a healthcare company. The vision is to develop a comprehensive healthcare ecosystem capable of supporting patients throughout every stage of their healthcare journey. By combining operational excellence, healthcare expertise, technology integration, and patient-focused innovation, Diagnex aims to redefine how healthcare services are delivered across India.
The goal is not short-term growth. The goal is long-term impact.
India’s healthcare sector has undergone a remarkable transformation over the past few decades. Medical technology has advanced significantly, diagnostic capabilities have improved, specialist care has become more accessible, and digital health solutions have begun reshaping patient experiences. Despite this progress, one challenge continues to affect millions of people every day: healthcare remains fragmented.
Consider a common healthcare journey. A patient develops symptoms and visits a doctor. The doctor recommends diagnostic tests, which must be conducted at a separate facility. Following diagnosis, medicines need to be purchased from another provider. Additional consultations, follow-up investigations, nursing support, vaccinations, or long-term care may involve several more healthcare organizations. While each service may function effectively on its own, the responsibility of coordinating everything often falls entirely on the patient and their family.
For elderly individuals, patients with chronic illnesses, dialysis patients, working professionals, and caregivers already managing emotional and financial pressures, this fragmentation creates significant challenges. Missed appointments, delayed investigations, treatment confusion, medication errors, and inconsistent follow-ups become increasingly common when healthcare systems fail to communicate effectively.
Diagnex was established to bridge these gaps.
Rather than operating as a single-service healthcare provider, Diagnex was envisioned as a comprehensive healthcare ecosystem where multiple aspects of patient care work together seamlessly. Our approach focuses on continuity, coordination, and convenience without compromising clinical standards. Whether a patient requires diagnostics, pharmacy support, specialist consultation, dialysis coordination, vaccinations, or home healthcare services, our goal is to ensure that healthcare feels connected rather than complicated.
The future of healthcare will not be defined by individual services operating independently. It will be defined by ecosystems capable of supporting patients throughout every stage of their healthcare journey. Diagnex is being built with that future in mind.
India’s Best Healthcare Ecosystem • Diagnostics • Doctor Consultations • Pharmacy • Dialysis Care • Home Healthcare • Vaccinations • Trusted Medical Legacy Since 1995 • Serving Families Across Mumbai, Kolkata, Howrah & Hooghly • Building The Future Of Healthcare In India •
A Unit Of Lakhotia DiagnosticsBuilt On A Legacy Of Trust Since 1995
Trust is one of the most valuable assets in healthcare. Unlike many industries, healthcare decisions directly affect human lives, family well-being, and long-term health outcomes. Patients place extraordinary trust in the institutions they choose, often relying on them during some of the most vulnerable moments of their lives.
Diagnex is proud to be backed by the legacy of Lakhotia Diagnostics, a respected diagnostic institution established in 1995 in Howrah, West Bengal. For more than three decades, Lakhotia Diagnostics has served patients with a commitment to accuracy, reliability, ethical medical practices, and patient-centered care. Over the years, lakhs of individuals and families have entrusted their healthcare needs to the organization, making it a recognized and trusted name within the region.
This foundation provides Diagnex with something that cannot be built overnight.
It provides decades of healthcare experience, operational understanding, patient trust, and firsthand knowledge of how healthcare functions at the ground level. The lessons learned from serving patients for more than thirty years have shaped the philosophy behind Diagnex and continue to influence every decision we make today.
Reality Of Modern Healthcare
Healthcare challenges today extend far beyond treating illnesses. Patients are living longer, chronic diseases are becoming more prevalent, and healthcare needs are becoming increasingly complex. Conditions such as diabetes, hypertension, cardiovascular disease, kidney disorders, respiratory illnesses, and lifestyle-related health concerns require ongoing monitoring and coordinated care rather than isolated interventions.
The modern Indian family faces unique healthcare pressures. Elderly parents often require regular medical attention. Working professionals struggle to find time for preventive health checkups. Patients with chronic conditions must manage medications, investigations, consultations, and treatment schedules simultaneously. Caregivers frequently find themselves balancing healthcare responsibilities with professional and personal commitments.
For many families, the burden is not simply medical. It is logistical.
A dialysis patient may require regular treatment sessions, specialist consultations, laboratory monitoring, prescription management, and nutritional guidance. An elderly individual recovering from surgery may require nursing support, medicines, diagnostic investigations, and ongoing clinical supervision. Parents managing childhood vaccinations must coordinate schedules, records, and follow-up doses while ensuring their children remain protected.
Healthcare should reduce stress during these situations, not add to it.
Diagnex was designed to support patients and families through these realities by creating systems that simplify healthcare management. By bringing multiple healthcare services together, we help patients spend less time coordinating care and more time focusing on their health and recovery.
A Healthcare Ecosystem Designed Around Patients
The traditional healthcare model often focuses on individual transactions. A consultation is completed. A diagnostic test is performed. A prescription is filled. Each interaction is treated as a separate event.
At Diagnex, we view healthcare differently.
We believe every healthcare interaction is part of a larger patient journey. A diagnostic test is not merely a laboratory procedure. It is a step toward understanding a patient’s health. A medicine delivery is not simply a transaction. It is part of a treatment plan. A dialysis session is not an isolated appointment. It is a critical component of ongoing chronic disease management.
This perspective shapes how we design our services.
Our diagnostics division supports patients with comprehensive testing, preventive health checkups, home sample collection, and timely reporting. Our consultation services connect patients with qualified medical professionals across multiple specialties. Our pharmacy operations simplify access to medicines and wellness products. Our vaccination programs help individuals and families protect themselves against preventable diseases. Our home healthcare services bring professional medical support directly to patients’ homes. Our dialysis services provide coordinated care for individuals managing kidney-related conditions.
Together, these services form a connected ecosystem that prioritizes convenience, continuity, and clinical responsibility.
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