Contact Diagnex Call Diagnex
Contact Diagnex

Start with what is happening. We can help organise the next step.

Tell us the broad care requirement. Diagnex can help route the enquiry toward the appropriate care pathway without asking you to navigate the entire service structure first.

Direct contact

Speak with Diagnex.

Use the direct channels if you prefer to speak with the team or if the situation does not fit neatly into a website category.

Care enquiry

Send a care enquiry.

Share contact details and the broad care category only. Please do not enter medical reports, detailed clinical histories or other sensitive health information here.

Your contact details are used to respond to this enquiry. Please do not submit medical reports or detailed clinical histories through this form.
What happens next

Route first. Coordinate appropriately.

The contact layer identifies the appropriate operational pathway without blurring clinical authority.

01Receive the enquiryCapture only the minimum contact and routing data needed to begin.
02Understand the needClarify whether the request relates to Elder Care, Home Hemodialysis, Home ICU Setup or another appropriate care pathway.
03Verify availabilityConfirm the relevant service and locality rather than assuming universal availability.
04Connect the pathwayBring in the appropriate professional, service or Care Manager where relevant.
05Preserve clinical authorityDiagnosis, prescribing and treatment decisions remain with appropriately qualified treating professionals.
Diagnex presence

Company-wide presence across four cities.

Specific service availability is confirmed for the relevant requirement and locality.

01MumbaiAvailability is confirmed for the specific requirement and locality.
02Navi MumbaiAvailability is confirmed for the specific requirement and locality.
03KolkataAvailability is confirmed for the specific requirement and locality.
04HowrahAvailability is confirmed for the specific requirement and locality.

This website is not an emergency service.

For urgent or emergency medical attention, use the appropriate local emergency service or contact the relevant treating team.

FAQs

Before you contact Diagnex.

The contact page is designed to route care, not to collect unnecessary clinical data.

How can I call Diagnex?
Use any “Call Diagnex” link on this website to reach the unified Diagnex contact line.
What email address should I use?
Use the “Email Diagnex” button on this website.
Can I upload medical reports through this contact page?
No. The ordinary website enquiry flow does not collect sensitive clinical uploads.
Are all services available in Mumbai, Navi Mumbai, Kolkata and Howrah?
Diagnex has company-wide presence across Mumbai, Navi Mumbai, Kolkata and Howrah. The exact service available can vary by requirement and locality, so the team confirms this during the enquiry.
Does contacting Diagnex replace speaking to my doctor?
No. Diagnex can help coordinate the care journey, but diagnosis, prescribing and treatment decisions remain with appropriately qualified treating professionals.
Contact Diagnex

Start with the patient situation. We can help identify the right next step.

Call, email or send a care enquiry.