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Diagnex Elder Care

A qualified nurse who checks. A care system that follows through.

Diagnex Elder Care is built for families who need more than companionship or ad-hoc coordination. A qualified ANM/GNM Care Manager helps assess, observe, document and coordinate the older adult's care journey at home while treating doctors remain responsible for diagnosis, prescriptions and treatment decisions.

Start with a home assessment and choose the level of support that matches the older adult's needs. Locality and service availability are confirmed before enrolment.
A qualified nursing professional checking an older adult at home
Qualified Care ManagersANM/GNM nursing professionals coordinating within defined clinical boundaries.
ANM / GNMQualified nursing Care Managers
4 plan levelsFrom light-touch continuity to closer supervision
Doctor autonomyDiagnosis and prescriptions remain with treating professionals
4 citiesDiagnex-wide presence; locality availability is confirmed
Why this model is different

A helper can support daily living. A Care Manager helps make the health journey visible.

A nurse, not a generic coordinator

Diagnex Care Managers are qualified ANM/GNM nursing professionals. They can observe and document within competence, help keep important follow-up visible and route clinical questions to the appropriate treating professional.

A repeatable care process

Regular assessment and documentation are useful because changes over time can be easier to identify than isolated snapshots. The plan level determines how often the Care Manager visits and checks in.

Doctor authority stays intact

The Care Manager does not diagnose, prescribe or alter medication. The role is to make coordination stronger around the older adult, not to replace the family doctor or specialist.

What a clinical visit can cover

A structured view of the older adult, not just a conversation.

The exact assessment follows the agreed care plan and professional scope. The objective is to keep observations, medicines, function and safety connected to the wider care journey.

01
Vitals and basic observations

Blood pressure, pulse, oxygen saturation, temperature, weight and other relevant observations within the planned nursing assessment.

02
Medicine reconciliation support

Review what medicines are physically present against the available written prescription and flag discrepancies for appropriate clinical follow-up rather than changing treatment independently.

03
Mobility, function and falls risk

Observe changes in movement, day-to-day independence and home-safety concerns that may need further attention or professional review.

04
Memory, mood and day-to-day wellbeing

Use appropriate screening and structured observation where included in the plan, while recognising that diagnosis belongs to the relevant doctor.

05
Follow-up and care coordination

Keep appointments, diagnostics, medicine refills and agreed next steps visible so the family is not manually rebuilding the care plan after every interaction.

06
Authorised family updates

Share appropriate summaries with the authorised family within the agreed communication and consent boundaries.

An older adult receiving supportive care at home
How Elder Care starts

Start with the person, then choose the plan.

Tell Diagnex what is becoming difficult to manage, where the older adult lives, which doctors are already involved and what support exists at home. A home assessment helps clarify the care requirement before the ongoing plan begins.

The assessment does not transfer clinical authority to Diagnex. It creates an organised starting point so the right care-manager intensity and supporting services can be discussed.

Elder Care plans

Choose by how much ongoing attention your parent needs.

These are the current Diagnex Elder Care plan levels. Exact enrolment, start date and locality availability are confirmed before service begins.

Light-touch continuity

Care Connect

For an active, independent parent who benefits from a known care contact and periodic clinical review.

₹1,999 / month
  • One clinical visit every quarter
  • Monthly wellness call
  • Emergency health profile kept current
  • Annual health panel with doctor consultation
  • Home safety audit when you join
  • Member rates on additional care services
Enquire
Regular monitoring

Care Essential

For a parent with stable long-term conditions who needs a more regular monitoring and coordination rhythm.

₹4,999 / month
  • One full clinical assessment each month
  • Check-in call every fortnight
  • Monthly medicine audit against prescriptions
  • Doctor-signed care plan reviewed every six months
  • Appointments, tests and refills coordinated
  • Quarterly written clinical summary
Enquire
Closer supervision

Care Intensive

For a frail, housebound or high-dependency parent who needs a tighter care-management rhythm.

₹15,999 / month
  • Four clinical assessments each month
  • Check-in calls twice a week
  • Monthly doctor review of the care plan
  • Physician-defined closer monitoring thresholds
  • Monthly clinical summary
  • Coordination around engaged attendants or nurses
  • Home safety re-audit every quarter
  • Senior nurse assigned as Care Manager
Enquire
No long lock-in beyond the agreed billing terms30-day cancellation notice with applicable pro-rata treatment of prepaid plan valueQuarterly payment: 10% plan discountHalf-yearly payment: 15% plan discountAnnual payment: 20% plan discountOne-time enrolment fee ₹2,500; waived on annual paymentBoth parents on one plan from ₹3,199/monthPrices shown are exclusive of GST
Condition-specific clinical programmes

When the underlying condition needs a different monitoring focus.

These programmes are added to the relevant ongoing Elder Care plan where appropriate. Treating-doctor authority and professional scope remain unchanged.

01

Kidney & Dialysis Support

₹3,999/month. Fluid, weight and blood-pressure coordination around the kidney-care pathway, dialysis-access observation within nursing scope, diet follow-up and specialist coordination.

02

Dementia Care

₹3,999/month. Structured cognitive and behaviour tracking, falls/wandering considerations and family-caregiver support around an existing clinical plan.

03

Palliative & Comfort Care

₹4,999/month. Comfort-focused observation, symptom documentation, coordination with the treating team and family support within the prescribed care approach.

04

Post-Stroke Recovery

₹3,499/month. Recovery coordination around mobility, rehabilitation adherence, swallowing/falls concerns and relevant follow-up with treating professionals.

05

Heart Failure & Cardiac

₹2,999/month. Weight, swelling, breathlessness and adherence observations coordinated around the patient's treating cardiac plan.

06

Diabetes Intensive

₹2,499/month. Sugar-log coordination, diabetic-foot observations within nursing scope, scheduled test follow-up and technique/adherence checks against the prescribed plan.

07

Recovery 30

₹14,999 one-time. A 30-day post-discharge care-coordination programme with four clinical visits, medication reconciliation support and scheduled doctor review.

08

Recovery 90

₹34,999 one-time. A 90-day recovery pathway with ten clinical visits, monthly doctor review and rehabilitation coordination.

Condition-specific programmes depend on clinical appropriateness, locality, operational availability and the patient's existing treating pathway. Care Managers do not independently diagnose, prescribe or change treatment.
For families living away

Distance should not turn you into a remote healthcare operations desk.

The care system should make authorised updates, coordination and next steps easier to follow without taking autonomy away from the older adult.

Named point of coordination

A Care Manager provides a consistent operational point around the agreed care journey.

Structured family visibility

Relevant updates can be shared with authorised family rather than depending only on informal calls and memory.

Respect for the older adult

The patient remains a person with consent and autonomy, even when someone else is coordinating or paying for care.

Clinical boundaries are part of the service.

Care Managers do not diagnose, prescribe, alter medication or replace the treating doctor. They coordinate, observe and document within their professional competence. If the older adult's needs move beyond the agreed home-care scope, the pathway should be reassessed rather than stretched beyond safe boundaries.

Elder Care FAQs

Questions families usually ask before choosing a plan.

The plan determines the care-management rhythm. Clinical decisions continue to sit with the appropriate treating professionals.

What is Diagnex Elder Care?
Diagnex Elder Care is a coordinated care model for ageing adults and families, built around qualified ANM/GNM Care Managers. The Care Manager helps organise continuity, relevant next steps and authorised family communication while treating professionals retain clinical authority.
Is a Care Manager the same as an attendant or caretaker?
No. Diagnex is not positioned as an attendant or caretaker agency. A Diagnex Care Manager is a qualified ANM/GNM nursing professional whose role is care coordination, observation within competence, documentation and communication.
Can a Diagnex Care Manager prescribe medicines or change a prescription?
No. Care Managers do not diagnose, prescribe, alter medication or replace the treating doctor. Clinical decisions remain with appropriately qualified treating professionals.
What Elder Care plans does Diagnex offer?
The current plan structure is Care Connect at ₹1,999/month, Care Essential at ₹4,999/month, Care Complete at ₹8,999/month and Care Intensive at ₹15,999/month, with increasing visit and check-in frequency. Prices are exclusive of GST and enrolment/locality are confirmed before service begins.
Can Diagnex help if I live in another city or country from my parents?
The care model can support appropriate communication with authorised family and help keep the care journey organised. The older adult remains central to consent, dignity and decisions about their own care.
Is Diagnex Elder Care available throughout Mumbai, Navi Mumbai, Kolkata and Howrah?
Diagnex has company-wide presence in these four cities. Exact Elder Care availability and the relevant service combination still depend on the locality and care requirement and are confirmed before care is arranged.
Does Elder Care guarantee that my parent will not need hospital care?
No. Elder Care cannot guarantee prevention of hospitalisation, falls, deterioration or other medical events. When a situation requires medical assessment or a different level of care, the appropriate treating or emergency pathway should be used.
How do I start?
Use Find the Right Care, Contact Diagnex or the Call Diagnex button. Start with the broad situation; you do not need to know the exact service or plan name before contacting us.
Start Elder Care

Book the first home assessment.

Tell Diagnex what is happening and where the older adult lives. The team can confirm locality, discuss the plan level and organise the next step.